Pearl Concert Theater Rules

To ensure the safety of all patrons and guests, Pearl Concert Theatre have created the following code of conduct and policy guidelines. Please review and follow the rules and policies below as failure to abide by them may result in expulsion from the venue without refund. 

If you have any questions, please contact the box office at 702-942-7777.

Accessibility Policy

Accessible seating is available at the Pearl Concert Theater. For additional information regarding the availability of accessible seating, please call 702-944-3200.

Age Restriction Policy

Children 6 and up are permitted in the Pearl Concert Theater. Everyone regardless of age (6 and up) must have a ticket to enter the theater.

Arrival Policy

For most events, it is recommended that guests arrive no later than 30 minutes before an event’s start time. For some concerts and special events, late entry is not allowed, so be sure to arrive on time to avoid frustration.

Bag Policy

Bags larger than 12 x 12 are not allowed in the venue. All bags are subject to search by event staff.

Camera Policy

Flash photography, video or audio recording devices, and professional cameras with detachable lenses are strictly prohibited for all performances. Standard or nonprofessional cameras are only allowed if both the venue and artist provides public authorization and will be noted in the program guide or description.

Cancellation Policy

In the event a performance is canceled or rescheduled, Pearl Theater will attempt to contact ticket holders as soon as possible. Please call the venue at 702-942-7777 if your event is canceled or rescheduled for information on refunds.

Food and beverage policy

Outside food and beverages are not allowed in the venue. Stay refreshed by checking out the concession stands around the venue.

Lost and Found Policy

Lost an item at an event? You can check-in at the guest services office to see if anything has been returned. You can also call 702-942-7777 after the performance. Please be prepared to leave your full name, contact information, and a detailed description of your lost item.

Pearl Concert Theatre does not claim responsibility for your lost possessions.

Prohibited Items

To keep guests and staff safe, Pearl Concert Theatre prohibits the following items from the venue. If a prohibited item is found during a search, it may be disposed of or returned to the owner’s vehicle.

• Weapons
• Illegal drugs or substances
• Outside beverages, food, or alcohol
• Professional cameras or recording equipment
• Backpacks
• Video or Audio recorders
• Laser Pointers
• Strollers

The venue reserves the right to prohibit other items

Refund Policy

Unless a show is postponed or canceled, all sales are final. If a show is postponed or canceled, please call the box office at 702-942-7777 to ask about a refund or reschedule.

Smoking Policy

Smoking of cigarettes, pipes, vapes, or any other smoking paraphernalia is not allowed in the venue or within 300 feet of any entrance.